Terms and Conditions

Last updated: June 2026

1. Introduction

Welcome to HJ Foods. By accessing or using our website at store.howjamaica.com, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.

2. Use of Our Website

You agree to use our website for lawful purposes only. You must not misuse our website by introducing viruses or other harmful material, or attempt to gain unauthorised access to our systems.

3. Orders & Payment

All orders placed through HJ Foods are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion. Payment must be made in full at the time of ordering. We accept major credit/debit cards and other payment methods as listed at checkout.

4. Pricing

All prices are listed in Jamaican Dollars (JMD) unless otherwise stated. Prices are subject to change without notice. We make every effort to ensure prices are accurate, but in the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

5. Delivery

We aim to deliver orders within the timeframe specified at checkout. Delivery times are estimates and may vary due to circumstances beyond our control. HJ Foods is not liable for delays caused by third-party delivery services or unforeseen events.

6. Returns & Refunds

If you receive a damaged, incorrect, or missing item, please contact us within 24 hours of delivery. We will assess each case individually and offer a replacement or refund where appropriate. Perishable items cannot be returned once delivered.

7. Intellectual Property

All content on this website, including text, images, logos and graphics, is the property of HJ Foods and may not be reproduced without our written permission.

8. Limitation of Liability

HJ Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products purchased through our store.

9. Governing Law

These Terms and Conditions are governed by the laws of Jamaica. Any disputes shall be subject to the exclusive jurisdiction of the courts of Jamaica.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us through our website.